Frequently Asked Questions
Find answers to common questions about our pharmaceutical equipment, services, and company capabilities.
We specialize in a comprehensive range of pharmaceutical equipment including automatic capsule filling machines (GL series, NJP series), blister packaging machines (DPP series), tablet press machines (TDP, ZPW, ZP series), and various auxiliary equipment such as counting machines, capping machines, cartoning machines, granulators, and mixers. All our equipment meets GMP standards and international quality requirements.
All our products are certified with ISO9001:2016 quality management system and CE certification. We also comply with GMP (Good Manufacturing Practice) standards. Our company has passed SGS certification and holds self-operated import and export rights, ensuring our products meet international standards for pharmaceutical equipment.
Our capsule filling machines offer various production capacities: GL-3 (24,000 pcs/h), GL-6 (48,000 pcs/h), GL-9 (72,000 pcs/h), GL-18 (120,000 pcs/h), GL-27 (210,000 pcs/h), GL-40 (336,000 pcs/h), and GL-54 (456,000 pcs/h). The dosage accuracy is controlled within ±3-5%, and capsule loading rate exceeds 99.99%.
Yes, we provide comprehensive services including pre-sale consulting, packaging solution consulting, installation guidance, operator training, and after-sales support. Our experienced technical team ensures proper equipment setup and staff training to maximize production efficiency and maintain quality standards.
We export to over 100 countries worldwide, including the United States, Canada, Russia, United Kingdom, Germany, Spain, Malaysia, Indonesia, Thailand, India, Brazil, and many other countries across Asia, Europe, Americas, and Africa. Our global presence demonstrates our commitment to international quality standards.
Absolutely! Our experienced R&D team can develop customized equipment solutions tailored to your specific production requirements, capacity needs, and industry standards. We work closely with clients to understand their unique needs and provide optimal packaging solutions.
Lead times vary depending on the equipment type and customization requirements. Standard equipment typically takes 4-8 weeks for production and delivery, while customized solutions may require 8-12 weeks. We provide detailed delivery schedules during the quotation process and keep customers updated throughout production.
Yes, we maintain a comprehensive spare parts inventory and provide ongoing maintenance support. Our after-sales service includes technical documentation, spare parts supply, remote technical support, and on-site maintenance services when needed. We ensure long-term equipment reliability and performance.
Our equipment can handle various materials including pharmaceutical powders, granules, pellets, tablets, capsules, and liquid formulations. For packaging, we support aluminum-plastic (ALU-PVC), aluminum-aluminum (ALU-ALU), and paper-plastic materials. Our machines are designed to meet diverse pharmaceutical, food, cosmetic, and electronic industry requirements.
Quality is our top priority. We use imported materials for key components like drive shafts, cams, and bearings. Our production follows standardized management systems with systematic quality control processes. All equipment undergoes rigorous testing before delivery, and we maintain continuous improvement programs based on customer feedback and industry developments.
Still Have Questions?
Our technical experts are ready to help you find the perfect equipment solution for your pharmaceutical production needs.